employer cover photo
employer logo
employer logo

Professional Therapy Solutions

Is this your company?

Go elsewhere. Poor patient care - Therapist Professional Therapy Solutions Employee Review

1.0
6 Jul 2017
Recommend
CEO approval
Business outlook

Pros

No pros. Stay far away from this place

Cons

Everything is a con. Underpaid for the market, tell you you'll be in one area and they run you from one side of Michigan to the other. Training, is unpaid and this is illegal surprised no one has reported them to the state yet. I spent three days in training with no pay, and two more days in the field with no pay. They tell you you get free CEUs, however I have never received a login or password to access any of the supposably free CEUs. The office staff, the four employees they have are helpful yet there is no back end support staff as they claim. That'support is in India and you don't even speak to them. The quality of care that the owners preach does not match what happens in the field. I spoke to other therapists who do 50 to 60 home visit a week. There is no way including driving time that these therapist are providing quality care to any patients. It is modern day slavery, they bring people over from India and the Philippines to work for them, they make all employees signing non-compete contract stating they cannot work for another agency for two years after they leave. Unfortunately, the owners don't realize that they are a staffing company, not a Home Care Agency and the non-compete Clause is invalid. This company is as crooked, shady as one can be. I can't believe home care agencies would allow this company to represent them in the field

avatar
Professional Therapy Solutions Response
8y
I want to thank you for taking time to give us your feedback. We are committed to creating a comfortable, transparent, and collaborative environment for all our team members, so I am disappointed to hear about some of your experiences. We value and consider all feedback and continue to find ways to improve but I wanted to address couple of your specific concerns here. I am glad you have pointed out that Professional Therapy Solutions has relationship with multiple agencies in the Metro Detroit are which ensures consistent caseload for our clinicians. Professional Therapy Solutions’ office staff (helpful as you have indicated) provides all the information required to support the clinicians in the field that includes appropriate contact information as well as the backend support which clinicians may require. Professional Therapy solutions offer visit rates competitively to the staffing industry, comparing the pay to the home health agency is well not comparing apples to apples. Finally, as far as the training is concerned, I believe we are the only staffing agency which provides extensive training and mentorship to our clinicians which we consider hallmark of our practice. If you would like to discuss the concern in detail please feel free to reach out to me at dshah@protherapysolution.com. I look forward to your further correspondence.

Explore other reviews about Professional Therapy Solutions

5.0
1 Feb 2019
Recommend
CEO approval
Business outlook

Pros

PTS is a family-oriented and friendly company to work for! As a field clinician, I appreciated the communication with the office and their efforts to make our days as smooth as possible- very accommodating. A great place to have independence with your schedule and clinical skills. The only reason I left was to experience a different setting and take a break from homecare.

Cons

Fluctuating caseload/territory based on census, however they tried their best to keep us full

1.0
9 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Located in Troy by a lot of businesses. Connected to some of the bigger home health care agencies in the state. Employs a lot of people newer to the home care industry to give them a chance in the field. Nothing else really comes to mind as positive

Cons

This is definitely one of the most disorganized and unprofessional places to work for. They talk about a lot of opportunities to grow and advance in the office, but those are all a lie. They keep their power and make you feel bad about things that are their own failures and not your responsibility. The owners are never there when you need them and have cameras in all of the offices to track you. No paid time off and holidays off are unpaid, which is extremely cheap of them. Disorganized to the point of you having to try to figure things out on your own when you are new and weren't given the documents or information you need to succeed. It's a negative work environment where employees constantly gossip and talk about how miserable they are there.

5
avatar
Professional Therapy Solutions Response
8y
Extremely sorry to hear that you did not have a positive experience while working at the head PTS office. Having worked with PTS for as many months as you did I would have hoped that your experience would have cultivated ‘some’ positive takeaways. As one of the ‘leaders in our business sector’ we must be doing some things right! However, I am always open to suggestions and feedback on these types of concerns. I would appreciate an opportunity to hear more about your concerns so I invite you to call me to share more detail with examples so that I may better understand your experience. I look forward to hearing from you. Respectfully, Stephen Krause Business Development PTS
See reviews by: Helpful|Rating|Date|All