Great work culture, demanding call volume - Customer Service Specialist Progressive Auto Group Employee Review

Really great owners and staff.

Car sales can be tough

The pros are that the hours are there for any robots willing to work...

The cost are unbelievably high.. I worked there and to do my own oil change myself... only paying for oil and filter... was just over $40... and hearing one of the writers saying they wanna "get" a customer with air filters did not sit well with me... if you do go here be careful of them trying to up-sale unnecessarily... Bob Walthers literally said, "we don't hire b***hes here". If you are not willing to sacrifice your personality this is not the place for you... favoritism is a huge thing here... the new guys get the majority of the workload... managements egos do get the best of them... and when you finally get terminated... they try all they can to keep your final pay.. I usually pay $223 in health insurance... my final pay check they took $686 in health insurance.... my 32 hour check was $40.. they think they can talk to you any way they want.. * uneven workload * discrimination * disrespectful.... management feels they can threaten violence and when asked about getting grievance paperwork they say the never heard of that... then they terminate you.... and steal your money... I urge you to please consider this when applying... they do not believe in rqual opportunity...