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Progressive Insurance

Engaged employer

Good - Customer Service Representative Progressive Insurance Employee Review

4.0
20 Dec 2018
Recommend
CEO approval
Business outlook

Pros

The pay was okay could have been better

Cons

At times you might get a ver rude Customers

Explore other reviews about Progressive Insurance

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for. Love it

Cons

None that I know about of

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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