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Progressive Insurance

Engaged employer

A company that invests in their employees - Centralized Claims Adjuster Progressive Insurance Employee Review

5.0
7 Feb 2021
Recommend
CEO approval
Business outlook

Pros

-Structured, personalized training with coaches whose job is literally just to help you learn to do your job -Benefits, 401k, PTO -Vast amount of opportunity for career growth and advancement -Competitive starting salary for new employees -Inclusive company culture -Places priority on employee satisfaction & work/life balance -Invests in their employees and provides ongoing support throughout your career -Gainshare/bonus opportunities -Clear mission and defined core values -Female CEO who also started in claims and worked her way up from the ground level -Organized, efficient. Communication has been clear and open throughout the entire process of being hired here, which says a lot for such a large company

Cons

None at this time, ask me in 6 months. I know people have said the workload for claims is high at this company, but I've done my research and to my knowledge, the expectations for claims reps at Progressive are standard/manageable for the industry as a whole. So I would think it comes down to the position rather than the company itself.

Explore other reviews about Progressive Insurance

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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