Pros
The company doesn’t micromanage employees or push them to the breaking point. There’s a fair and relaxed work pace, and employees have the flexibility to mix home and office-based routines, which boosts productivity and well-being. Efforts are being made to improve company culture, but there's still a long way to go before it reaches an ideal state.
Cons
The workplace is extremely toxic, with a lack of clear purpose or forward-driven business goals. This environment causes employees to turn against each other, competing in unhealthy ways, often at the expense of each other's mental health. In simple terms, it's a highly toxic atmosphere. Managers lack proper management skills or training, often leading to ineffective leadership that feels more suited to running a small family bakery. Favoritism is common, with managers preferring those who share their biases rather than those who are professional and focused on delivering good customer service. Most employees are locals from Warwick, creating a narrow-minded company culture where anyone with broader perspectives or from outside this area is seen as a threat or an outsider. There is no clear direction, target, or purpose for employees, nor does the business seem focused on expansion, job creation, or future growth. This lack of direction results in a workplace where employees are pitted against each other in a competition that benefits no one—neither the business, its employees, nor its customers.