Leadership heavily favors family and close associates, leaving non-family employees with little opportunity for advancement or fair compensation. Workloads are excessive due to high turnover and understaffing, with minimal support. Policies are applied inconsistently—minor mistakes by non-family staff are punished, while family and friends are excused. HR lacks independence and protects favorites, failing to enforce rules equally. Compensation, bonuses, and incentive travel are skewed toward executives and family, while non-family employees see little recognition or merit-based growth. There is minimal empathy for personal hardships, and employees are often treated harshly during difficult times. This franchise is mismanaged, and corporate intervention is urgently needed to address these systemic issues and restore accountability.
