Great place to work as long as you get into the right department and have the right manager. - Anonymous employee Providence Employee Review

3.0
12 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I liked my job and co-workers in the customer service area answering benefit questions for the members.

Cons

Make sure you ask what are their expectations of the job. Didn't find out until after hired and on the floor of what the call stats expectations were. Was lied to and was told it was an outside source that regulated the stats and then found out that it was actually Providence who actually chose those stats.

Explore other reviews about Providence

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Providence is a secure job.

Cons

None of I can think of.

2.0
14 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

coworkers pay supporting people in community They post the same job in multiple locations because they are open to having that role exist in different locations in many cases (note the pay is also based on where as well though) Info for those reading reviews to get a picture: I'm United States, but India reviews should really be separate feedback entirely, paid less and fed daily (read location: Hyderabad).

Cons

My last management was completely toxic Had health issues and a valid claim that was ignored, only pressured Was pushed out by my management when they found out my salary Mgmt requested to submit feedback for improvement, then retaliated Since HR was outsourced and trying to protect the company from further lawsuits (I was not one but contemplated due to validity) of absolutely no help and honestly, completely inappropriate. You will be repeatedly asked to provide feedback, but it will be killed with a 1 on 1. If I had laid down and taken the angry repercussions of their poor process implementation, and their complete lack of accountability, I would still be there - I just would have transferred to another manager. Some managers and teams are more toxic than others, but favoritism and bullying are allowed and seen Overworked and under-represented but was great for several years.

2
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