DIG - Great People, Uncertain Focus - Anonymous employee Providence Employee Review

3.0
17 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Just to note, I worked for the Digital Innovation Group - a small, startup-ish organization within the larger Providence family. Plenty of fun, friendly people to work with. The mission is great and presents a wonderful alternative to soulless ecommerce or "sharing economy" companies doing nothing of actual value. Managers and hours are flexible.

Cons

The organization seems to have little idea what it's trying to accomplish. Bigwigs from much higher in the Providence org (who come from a healthcare background and know nothing about developing software) were constantly pulling us in different directions and clearly had no idea what investments and tradeoffs are necessary in building functional software. Squeaky wheel customers were frequently getting the grease, to the exclusion of building a better, more widely applicable product. HR and current line-level managers seem intent on importing as many ex-Amazon employees as possible and clearly have the belief that however Amazon does things is the "correct" way. Executives within the DIG organization come off unintentionally as hucksters, with constant meaningless tech-jargon re: "disrupting" etc etc, and they lack any clearly defined (or at least explainable) vision.

Explore other reviews about Providence

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great pay, great pay, good 401k

Cons

The company has become so cheap.

2.0
14 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

coworkers pay supporting people in community They post the same job in multiple locations because they are open to having that role exist in different locations in many cases (note the pay is also based on where as well though) Info for those reading reviews to get a picture: I'm United States, but India reviews should really be separate feedback entirely, paid less and fed daily (read location: Hyderabad).

Cons

My last management was completely toxic Had health issues and a valid claim that was ignored, only pressured Was pushed out by my management when they found out my salary Mgmt requested to submit feedback for improvement, then retaliated Since HR was outsourced and trying to protect the company from further lawsuits (I was not one but contemplated due to validity) of absolutely no help and honestly, completely inappropriate. You will be repeatedly asked to provide feedback, but it will be killed with a 1 on 1. If I had laid down and taken the angry repercussions of their poor process implementation, and their complete lack of accountability, I would still be there - I just would have transferred to another manager. Some managers and teams are more toxic than others, but favoritism and bullying are allowed and seen Overworked and under-represented but was great for several years.

2
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