Information Services - What a mess - Anonymous employee Providence Employee Review

1.0
22 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On paper, their mission is good.

Cons

Information Services has the most toxic culture of any place I ever worked. We had several major leadership changes over the span of about 18 months. Each change has somehow brought in leadership that is more thin-skinned and spiteful than the last. There is no opportunity for career advancement. There is also no expectation of performance. Reviews are a joke and 1:1s are simply an opportunity for plattitudes. There is no attempt to hire knowledgable people because leadership simply doesn't care. Their only concern is metrics. It doesn't matter if a nurse needs something in a timely manner; all that matters is metrics. Message received. Nobody on the team cares. Those that cared have left in frustration.

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5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with, remote, supportive

Cons

Use desktop equipment instead of laptop so stuck sitting wherever it’s set up at.

2.0
14 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

coworkers pay supporting people in community They post the same job in multiple locations because they are open to having that role exist in different locations in many cases (note the pay is also based on where as well though) Info for those reading reviews to get a picture: I'm United States, but India reviews should really be separate feedback entirely, paid less and fed daily (read location: Hyderabad).

Cons

My last management was completely toxic Had health issues and a valid claim that was ignored, only pressured Was pushed out by my management when they found out my salary Mgmt requested to submit feedback for improvement, then retaliated Since HR was outsourced and trying to protect the company from further lawsuits (I was not one but contemplated due to validity) of absolutely no help and honestly, completely inappropriate. You will be repeatedly asked to provide feedback, but it will be killed with a 1 on 1. If I had laid down and taken the angry repercussions of their poor process implementation, and their complete lack of accountability, I would still be there - I just would have transferred to another manager. Some managers and teams are more toxic than others, but favoritism and bullying are allowed and seen Overworked and under-represented but was great for several years.

2
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