Pros
Hours are from 9:30-6pm m-f, 9:30-5pm on weekends so that could be a benefit depending on your personal preference. Most managers, under the district manager are all generally nice from my experience. Apartments are available to employees that need a place to stay. Will have to take a pay cut.
Cons
The management style. Upper management sucks-- all the way to the CEO. They constantly change policies and scripts used to rent units to customers You feel pressured into forcing customer to buy overpriced merchandise. And then you are "called out" by management when a customer doesn't purchase anything from you. Inconsistency within the company. For example, The call center will tell the customer it is $23 to rent a space and that is all the customer will need, then the customer will come in with only $23 and we are expected to sell the customer an overpriced lock and then insurance and then sell merchandise to them,.Which makes no sense. No growth. The highest position a relief/property manager can go is KTP, which is a management trainer and they only get paid $1 extra to do that task, So a relief manager can not move up and become a district manager. You would have to quit and then get rehired as a District manager. Finally, the bonus. The bonus plan changes every year and they add more and more variables to make it difficult for managers to get a bonus.