Don’t even waste your time - Reservations Agent Public Storage Employee Review

2.0
7 Jun 2023
Recommend
CEO approval
Business outlook

Pros

It was work from home

Cons

They would make you think that the commission structure was so good and tell us it benefited us but it was only to help them and the structure will change every few months as they ALWAYS make changes to it ! The training team was never on the same page you learned something from one person and was told by the next not to do that and the next and so on. They were always on us about attendance which is understandable but the amount of calls we’d get from customers that the property managers are not on site, stepped away from the desk for long periods of time and not to be on the property or driving away even when they see a customer coming is crazy and we can’t do nothing about it except to take the heat.

Explore other reviews about Public Storage

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This company has the true definition of team work

Cons

I didn't get hired sooner.

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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