great benefits but horrible culture - Customer Service Representative PuffCo Employee Review

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

great benefits and Fully remote position

Cons

excessive workload with no time off and management isn't very supportive. Get your work done and exceed expectations

Explore other reviews about PuffCo

5.0
28 May 2024
Recommend
CEO approval
Business outlook

Pros

Top to bottom support for all employees; most people are extremely generous with their time for any questions, concerns, or chats.

Cons

Sometimes the perks can become intrusive in getting the work done.

1
4.0
16 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

offers a strong work-life balance with flexible schedules and a supportive environment that encourages personal well-being and professional stability.

Cons

Career growth opportunities are not very obvious, and advancement paths could be more clearly defined.

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