Good family-owned company - Anonymous employee Puget Systems Employee Review

3.0
30 May 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Puget is a highly ethical, spontaneous, and open company. They love their product (custom built computers), like their customers, and are committed to being the best small business they can. The owner (Jon Bach) is very open and very willing to listen. Very open lines of communication. The company is spontaneous, there is little in the way of set guidelines or processes. You'll have plenty of freedom to do your job, and new ideas are encouraged. Working schedules are also extremely flexible, and the dress code is casual. The owning family are Christians. They're not aggressive religiously, but they do run a clean ship - no foul language, no rough jokes, and I saw very few instances of unethical behavior. If you like playing with high end PC hardware and like small businesses, Puget is a good one.

Cons

Puget is a very tight family-run business. If you're not related to the Bachs, don't expect to be able to influence the direction of the company and don't expect to be promoted to management. Jon Bach (the owner) is a fantastic person and I have confidence in him as the leader of the business - but his family will always come first, and will always overrule you, regardless of individual merit.

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Puget Systems Response
8y
Thank you, I appreciate the feedback! I just wanted to respond to the comment about those outside the Bach family being unable to influence company direction or be promoted. While I can see the seed of truth to that back in the 2005 era when we were much smaller, I can say with confidence that is not the case today. If you interview for a position here, we give you the opportunity in the final interview to ask questions of our staff with no management present, and if this is a concern to you, I encourage you to ask about it!

Explore other reviews about Puget Systems

5.0
24 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely family oriented. Supportive management. They want you to learn and grow even if that means you end up leaving. Some of the best people I've worked with.

Cons

Being a relatively small company (~65 employees as of 2025) there's sometimes a level of naivety or lack of industry/workplace standard practices.

2.0
28 Feb 2025
Recommend
CEO approval
Business outlook

Pros

-Fulfilling work if you enjoy tech and PC hardware, and enjoy providing great customer experiences. -CEO is a genuine and compassionate leader, and a role model. -Amazing colleagues - the smartest talent in the industry.

Cons

-Middle and upper management treat employees like tools not team members. -Promotions are based on office politics, not merit. -Standard operating procedure is rewritten weekly and policy is decided behind closed doors without team input. -Frequent and surprising terminations across the company create an atmosphere of fear and distrust. -New leadership roles are filled by outside hires without relevant industry experience and no understanding of the work performed by their team. -More administrators than workers. -Poor Job Security.

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