Management have no balls whatsoever, most people will be working hard while others will consistently take the mick in regards to absence, respect for the business and general conduct but nothing will be done because they work on the sales team and PCH doesn't revolve around clients it revolves around money! Sales will constantly be pushed and support workers constantly recruited but with no jobs to go into because the sales team don't actually work they swan about all day - if they turn up, but its ok if they don't because nobody with authority cares.
That being said if you happen to be lower down the food chain of what the company cares about (cash) and actually doing a role that makes a difference then expect to be walked all over and treated like something wiped onto a welcome mat on the way in!