Absolutely everything about Pulse Community Healthcare is shambolic. They want you to effectively get on with your job without ever bothering senior management. No help is every passed down. The company has been going through a change recently which was meant to make things better, but nothing changes and if anything it has only got worse. Support workers are treated like rubbish, which is out of order. Unrealistic expectations placed on office staff also.
Very low pay to support workers also "we need to maintain our gross margin" is generally the line fed out.