- Lack of transparency around how the business is trading and financial performance. - Recent international expansion ventures have gone relatively poorly, with non-UK sites having poorer profitability This has resulted in necessary cost saving, ultimately culminating in redundancies. - Since 2021 & post pandemic, the overall leadership of the business appears to have taken significant steps backward. Pursuit of short-term profits (i.e year end targets) now appears prioritised over staff and their well-being. Long-term growth and staff retention is not considered as important as in previous years. - An arguably bloated leadership team structure is now in place. It is now a much more corporate, top-down structure, where views of staff lower down the rung are rarely considered or consulted. Worringly, the newer group business structure seems to mean fewer opportunities for progression for juniors, not the other way around. Responsibilities of those made redundant have then been dumped on already over-worked, more junior colleagues with no notice or clear explanation. Over the last 18 months there has been an increasingly toxic atmosphere within the business. I think this partly due to cost saving drives, but also due to out of touch leadership and lack of transparency and communication.
