Wonderful Customer Care Advocate (Deepti Bisht) - IT Customer Service Pyramid Consulting Employee Review

5.0
10 Jun 2020
Recommend
CEO approval
Business outlook

Pros

IT support roles available, 3 shifts available, decent pay, Customer Care Advocates really do care. Thank you, Deepti Bisht, Roohani Syal, Abishek and Robin Gupta!

Cons

Company is out-of-state for me, because I live in Oklahoma and they are in Georgia, but they keep in contact thru e-mail and phone calls. It is just nice sometimes to meet someone face to face, but that is not possible. Layoffs look likely as one of the big companies this vendor outsources to is taking the Tulsa OK jobs back and employing their state's residents to do the work in Detroit MI. That is why Career Opportunities is at a 3 star. They're hoping to keep us working at Pyramid, but who knows?

Explore other reviews about Pyramid Consulting

5.0
2 Jun 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Nice benefits and pay. Recruiters were very helpful. Rest of staff also very friendly.

Cons

I found the internal websites for benefits, etc. to be a little clunky. But not a big deal. In the end, I was able to use the successfully.

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I want to sincerely thank the Pyramid Consulting team for the continued support throughout my assignment. I especially appreciate Aditi’s responsiveness and support in helping coordinate and assist whenever needed. I’ve had a positive experience working with Pyramid, and I value the partnership and support provided so far.

Cons

No cons. I never had any issues

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