Good first impression- too good to be true for me. - Senior Quality Information Specialist Q-Centrix Employee Review

Hi there! Thank you for taking the time to share your insights on your time with Q-Centrix. I’m happy to hear you found our flexible and remote environment valuable! Team member feedback is very important to us, so I’d like to address yours to the extent I can in this anonymized forum and provide my contact information in the event you’d like to share any additional information or discuss your situation further. Q-Centrix is committed to supporting team members’ work life balance needs. I am so sorry to hear that you felt your PTO was not respected during what must have been a very hard time for you. We will reiterate the importance of supporting team members’ time off, particularly in situations as you described. Above all, however, we hope you and your family are doing well. With respect to compensation, our model is designed to reward strong performance. We provide our team members with training and educational resources to help support productivity and quality, enabling them to meet their earning goals. I’ve shared your concerns with our team as we continue expanding the resources that help team members do just that. To your comment on management—our facility assignment strategy is designed to ensure team members have access to consistent, meaningful work and have the ability to learn and grow, while ensuring consistent support for our partners, as well. That being said, we’re always looking for ways to improve, including evaluating ways to streamline facility assignments and reporting structures, so we appreciate your perspective and advice. We’re always receptive to existing and former team members’ feedback so if you have any further thoughts, please don’t hesitate to reach out directly at eve.hersh@q-centrix.com. Best, Eve Hersh Sr. Director, People Experience eve.hersh@q-centrix.com