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      QVC

      Part of QVC Group

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      QVC reviews

      Great people but struggling business - Director QVC Employee Review

      4.0
      2 Jan 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Most people here were a lot of fun to work with, outside the higher level leaders. Great place to learn.

      Cons

      Execs were more concerned about building fiefdoms vs. strategic opportunities to keep the business humming. Keeping QVC and HSN separate for so long (and let alone separating them again after consolidating) was one of the worst decisions ever and was purely out of fiefdom creation for individuals vs. what was needed to keep a successful business.

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      5.0
      21 Jun 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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