Great place to work if you hate yourself. - Fraud Specialist QVC Employee Review

1.0
13 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Coworkers were good to work with.

Cons

They lay off so many people that other departments have to handle the former's responsibilities. Pay is a joke. There isn't enough money to pay employees accordingly, but will hire new employees at a higher rate than the current employees are making. The systems used are ancient and work sometimes. Customers are almost always upset because the "verification process" doesn't make any sense. 0/10 would not work there again.

Explore other reviews about QVC

5.0
30 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Welcoming team & good place to learn

Cons

Remote work made it difficult to build connections

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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