Good Place to Work - Anonymous employee QVC Employee Review

3.0
30 Nov 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits package is very good and overall the people that you work with day in and day out are very good people. I work at a Distribution Center in SC and love the people that I work with. The front line managers and some of the site managers are very good and care about the hourly associates.

Cons

Some of the higher level managers are in positions way outside of their competence level. The HR department lacks leadership skills found in other places I've worked. They are a very weak group that impacts the rest of the site.

Explore other reviews about QVC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

See reviews by: Helpful|Rating|Date|All