Illegal working practices and unsafe for hotel guests - Receptionist Quarter Employee Review

Thank you for taking the time to share your thoughts and feedback about our Hospitality and Events Management Graduate Scheme. We appreciate you highlighting your experience and suggestions. Our Graduate Scheme is designed to give future leaders a broad, hands-on understanding of a hospitality and events business from hotels and restaurants to property management, our co-working space, and event planning. We believe that the best managers are formed from having worked out front in our venues, on the ground side-by-side with the team and our customers. Our graduates who roll up their sleeves and muck in with our teams tend to see the best success and enjoyment on the scheme, becoming empathetic managers down the line with a well-rounded knowledge of day-to-day life in our venues – whether they go on to hotel or restaurant management, head office roles, or events management positions. Those with hospitality experience (and those without!) are welcome to apply for this graduate scheme. Those with experience tend to find they enjoy the ‘known’ aspect of their day-to-day work in the venues, combined with the learning and development aspect of working through their graduate training plan, building skills and knowledge in the area of core business functions - from operations, HR, and marketing to budgeting, forecasting, and team leadership. Regarding your suggestion about increased choice in the rotational aspects of the programme, we completely understand the desire for flexibility. We have 5 graduates on the scheme at any one time, each working their respective rotations in separate areas, rotating to their new spots on the same date. As such, graduates follow a set pattern of rotations to ensure fairness and consistency across each intake. Because we have a small cohort on the scheme, allowing individual choice would unfortunately mean that some participants could miss out on essential placements. This structure ensures that everyone experiences the same opportunities and develops a well-rounded skill set. We really appreciate your perspective and are glad you shared your thoughts with us - it helps us continue to make the programme as rewarding and effective as possible for future cohorts. As you appear to be a current member of staff, you’re more than welcome to reach out to hr@qrter.com, give us a ring or pop into the office to chat if you would like to discuss your thoughts further.