20 Sept 2018
Anonymous employee
Questco Response
7yWe are very proud of the great people at Questco. Thank you for calling that out publicly and recognizing our amazing team. I’m sorry to see some of this feedback, as it doesn’t feel reflective of our current state. Since you must have departed some time ago, please know that we successfully filled vacancies with fantastic new employees which has further balanced the workload. We do have a team that is very passionate about providing excellent customer service, and we are just as passionate about nurturing a great environment for our people. Specifically, we are working to help ensure a positive work/life balance and promote transparency to support business needs during our ‘busy season’ in Q4.
We apologize that you had a negative experience with our outside vendor. That feedback will be passed along for training opportunities. While our employee benefits are in line with of the size of our organization, we strive for continuous improvement here, too. We have dedicated focus on considering new benefits offerings for 2019 that will continue to enhance our benefits both for Questco employees and our client companies.
We’ve had a number of changes to support our goals of shared success and growth across the company, and we do our best as a leadership team to act on feedback to make sure that everyone is heard. Our recent employee survey results indicate we have a happy and engaged team, but we know we still have work to do. We are enthusiastically dedicated to supporting Questco as a great place to work, and to supporting our incredible people that make it so!