Challenging and rewarding role if you enjoy customer service and sales roles - Customer Retentions Advisor RAC Employee Review

4.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

I was working in care, and this job has accelerated my learning of insurance and motoring industry compliance. I have gained knowledge and IT skills. I felt the coaching and mentoring has enabled me to reach the targets after a 5 - 6 month time frame. A decent cost of living adjustment was made to improve the salary. And after being here for six months I feel included, accepted and liked as an employee. These are important non tangible aspects of a working environment. The restaurant and coffee shop facilities are good also.

Cons

It is shift work, so start and end times of the working day change over the month. It tends to be earlies then lates in a row but sometimes I would prefer more set working patterns in a job. Although on the plus side the rota is set out well in advance, so you can plan around it. Also holiday requests have been approved without quibble.

Explore other reviews about RAC

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

See reviews by: Helpful|Rating|Date|All