• No flexibility everyone HAS to be in the office 3-4 days per week • No diversity in leadership including RAP • Not inclusive of LGBTQI+ employees • Making people redundant left right and centre • TOXIC CULTURE - it’s not uncommon for EGMs and GMs to act like children or behave poorly, particularly bad in multiple areas of the business • They say they’re all about brand promise but that doesn’t mean anything to employees “famous for not letting you down” they let their people down all the time • It’s all about “psychological safety” at the moment, but they’re not a psychologically safe company at all