A good starter job that usually leads nowhere - Technical Support Representative RDI Employee Review

2.0
26 May 2021
Recommend
CEO approval
Business outlook

Pros

Schedule - not too bad and usually can find something that works Work from home - new to 2020 but this is still nice Friendly coworkers

Cons

Pay is low and usually not enough for what you do/deal with No advancement opportunity unless you kiss butt Some supervisors are idiots and lazy but RDI still keeps them A lot of people slacking and making your job harder but RDI still keeps them to meet quota - quantity over quality

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RDI Response
4y
Thank you for your comment. At RDI we support many lines of business which allows us to have schedule flexibility when it comes to our production schedules. Many of our locations do offer work at home employment options (and we even provide the computer equipment). Pay can be based off previous work experience and some campaigns we even offer shift differential for later shifts.

Explore other reviews about RDI

5.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

They manage expectations well, especially early on with the training and nesting stages. Also, great hours depending on the campaign. Supervisors are always available and approachable.

Cons

Low pay, location is way out in Henderson.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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