great place to work. Tough to earn a living wage. Most people are very friendly and care about the world. - Sales Specialist REI Employee Review

4.0
10 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Working with some great people. Great Company vision. Cool products and gadgets

Cons

Very Low Pay for top performers. Everyone makes about the same hourly wage, so there is no reason for lazy folks to put forth an effort. They should offer some type of bonus or commission for high performers. Their margins are super high, so it's not motivating to sell someone a high ticket item at full price and not make a penny...They say it's for the good of the "Co-Op....

Explore other reviews about REI

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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