Hella awesome employees! - Anonymous employee REI Employee Review

4.0
5 Sept 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Shared love of outdoors activities with most employees. Great deals on gear I use anyway. Awesome health care Benefits. Work life balance is great. they never schedule anyone over 35 hours per week. Co workers that are not fake or hyper aggressive. Active community outreach programs in local communities.

Cons

Pay well below standard living wage. Little room for advancement. Total membership sales determine total working hours to each floor staff. The computers are ancient relics. Terrible ventilation in the warehouses. Customers that abuse the system or employees.

Explore other reviews about REI

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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