A job I'd consider going back to - Ski and Bike Sales REI Employee Review

4.0
12 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Fun place to work. I enjoyed the customers and my coworkers.

Cons

I eventually got tired of answering the same questions for customers. The scheduling was difficult with evening and weekend work and only knowing the schedule for two weeks out. To plan anything I needed to either request time off three weeks ahead or else wait until the schedule came out and plan around it.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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