10 year tenure, Full Time & Part Time - Anonymous employee REI Employee Review

5.0
14 Feb 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Far better than your average retail working experience. Most employees, even if they are somewhat transient, are happy to be working there as many enjoy using the products sold. Benefits are very good for any company, and outstanding for retail. Promotion from within was encouraged so if you're looking for a career in management starting as an hourly employee may be an alright move.

Cons

It is retail so there is some amount of transience among the hourly floor staff which can be disruptive, but there's typically a core group of people at each store that have been there for awhile so it's not too bad.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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