They are the Walmart of the outdoors for a reason. - Sales Associate REI Employee Review

1.0
20 Sept 2014
Recommend
CEO approval
Business outlook

Pros

You will get paid slightly more than most other retail positions. You will get good discounts on gear if you are into the outdoors.

Cons

There is a reason that REI has fallen from the top ten of best companies to work for and is now in the bottom. I predict they will no longer be on the list in the coming years. With the hiring of a new CEO from Coach REI has decided to forget everything that made them a store people want to shop at. They are slowly becoming just another retail outlet, at present they have dropped many of their ideas such as "balance" for their employees. There are new availability requirements that mean you must work 16 hours per weekend. Which essentially means you must work an 8 hour shift on Saturday and open to close on Sunday. So much for balance. If you are someone who enjoys the outdoors and wants to have time to do those things, look elsewhere. If you are someone looking for a second job that they can work, look elsewhere. REI was my second job for a long time but they have started pushing out people like me with their new availability requirements and their new found inflexibility. If you want just another retail job, go for it. If you want to work somewhere that only cares about metrics that have very little to do with your actual job performance, go for it. If you want to work for a great company that values balance and is ready to be a great place to work then you'll want to find a time machine and go back about 6 years.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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