Management not great. If they have a problem with you, they won't tell you and may just fire you. - Anonymous employee REI Employee Review

3.0
3 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers are awesome. Except for managers not giving feedback and their firing policy, it it s great place.

Cons

Management has some issues. I was fired due to "issues" they had with me. I had been told by both of my managers that I was doing great/excellent, so I thought I was fine. They admitted that the managers had spoken and had written comments 3 times, though they didn't tell me. They also wanted me to come in on Black-Friday to work at 7am and probably fire me then. I knew another employee who was "fired" at her 3 month review, though she had never had negative feedback beforehand. Luckily (for her, a great person), the management messed up with that because the one who fired her left and the other manager was on sabbatical, so they just forgot about her and she kept her job. I heard from many employees that many managers didn't know what they were doing. A real bummer.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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