IT’S A TRAP! RUN AWAY AS FAST AS YOU CAN - Sales Lead REI Employee Review

1.0
8 May 2023
Recommend
CEO approval
Business outlook

Pros

The people I work with are pretty rad

Cons

❌ LOW PAY: Raises are few and far between EVEN if you’re a top seller and in a leadership position. For the amount of pressure they put on retail workers to sell memberships, there are no tangible incentives. It’s work harder for no extra. ❌INCONSISTENT HOURS: If you’re not a sales lead, your hours depend on your membership sales, and if you have an off week, you will get fewer hours the following week. ❌TOXIC ENVIRONMENT: Leadership treats their employees like children, often times giving band-aid solutions to gun shot wound problems. They’re very good at blowing smoke and side stepping questions about pay increase. ❌GROWTH OPPORTUNITIES ARE A JOKE: They’ll skimp on your raise and tell you it’s so that you have head room for future raises. It’s unlikely that you’ll ever get a raise that will be impactful.

Explore other reviews about REI

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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