Lack of structure, accountability, and leadership alignment - Anonymous employee RPM Living Employee Review

1.0
7 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure to industry tools and opportunity to attend external conferences.

Cons

Significant lack of structure, consistency, and professional communication across leadership. Expectations, feedback, and decisions did not align in a way that reflected a well-managed or disciplined environment. A “30-day focus” document was presented during what was described as a standard quarterly conversation, with no indication it was disciplinary or tied to continued employment. No formal warnings, structured follow-ups, or escalation were communicated at any point. Shortly before termination, I was sent to represent the company at an external conference, which made the timing and reasoning behind the decision difficult to reconcile. I was ultimately let go for “not meeting expectations,” while also being told the role was being eliminated. During the exit process, comments were made suggesting I should “learn a lesson,” despite the absence of clearly communicated performance concerns. There were also multiple instances where communication was raised in tone, contributing to an inconsistent and, at times, unprofessional working environment. The company also chose to appeal my unemployment claim based on the same limited documentation, and that appeal was not upheld. Overall, the experience reflected a lack of alignment, structure, and professional accountability in how expectations were communicated and decisions were made.

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RPM Living Response
1mo
Thank you for taking the time to share your experience. We’re sorry to hear your time with RPM Living did not reflect the level of support and care we strive to provide. We take your feedback seriously, as we aim to set all our valued team members up for success, offering an abundance of resources and support. We'd like the opportunity to speak with you in greater detail regarding your experience, and we invite you to contact our HR team directly at (512) 480-9886 to speak with them in greater detail regarding your concerns. We sincerely wish you the best in your new career.

Explore other reviews about RPM Living

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent company to work for with tons of training and accomplishment recognition

Cons

None. The company really puts its employees first.

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RPM Living Response
1mo
We're so grateful to have you as a valued member of our team, and we sincerely appreciate you sharing your honest feedback and experience. It's wonderful to hear that you enjoy our ample training resources and moments where we recognize our amazing team members. We're committed to ensuring all our team members are set up for success and always celebrated for their accomplishments! We look forward to continuing to watch you flourish with RPM Living.
3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

The company is very big on promoting from within and actively encourages internal growth. There is a wealth of information available through the various courses they offer, which allows you to gain a significant amount of industry knowledge if you are self-motivated.

Cons

While the resources are there, the culture is very much "figure it out on your own." Leadership often points you toward the Knowledge Network rather than providing actual hands-on guidance or support. Additionally, there is a lack of transparency with clients; it often feels like you are "co-managing" rather than truly managing the asset because so much is withheld from the owners. It is also extremely difficult to move underperforming staff out, which creates a drag on the rest of the team.

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RPM Living Response
4w
Thank you for sharing your feedback and for your years of dedication. We're glad to hear you've found value in the available growth opportunities and training resources. We appreciate your honest feedback as it helps us continue to improve. We care deeply about our team members and their experience, and we'd like the opportunity to gather more information. We encourage you to contact our team at (512) 480-9886 to discuss your feedback
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