Too Much Emphasis On Culture - L1 Service Desk RSM Employee Review

4.0
7 Nov 2015
Recommend
CEO approval
Business outlook

Pros

The IT department has some amazing talent, and the bar is set high as far as providing quality service and support. Good resources are made available and are utlitized very well. It's a nice place to get relevant IT experience in a fast-paced, ever-changing environment. All in all, I recommend it for the experience and growth potential.

Cons

Way too much emphasis is put on culture. Popularity trumps skills. The upper levels of IT seem to have more mature employees that focus on true teamwork. Below that, however, all it takes is a couple of bad apples to ruin an otherwise positive experience for potential full-time highly-skilled IT employees. You can work as hard as you can, and bring all the skill in the world to the table, but that won't matter if you're not appreciated for petty reasons. The working environment is quite hostile while masquerading as a positive team effort. There is a definite inner circle of people who tend to treat others outside their circle very unfairly.

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5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people are nice and flexible WFH

Cons

The pay is below big 4

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- As assurance associate that came over from another public accounting firm, some pros are the ability to work with several different teams. - Hybrid, 2-4 days in office - Learn from senior associates - At my last acct firm never did inventory observations, so got the chance to see what that was like here at RSM

Cons

- Some seniors associates aren’t able to explain or teach which plays a part in your development as a first year associate or intern. I feel first year, intern should be able to leave feedback on senior associates. As if I’m having trouble with a senior who am I supposed to go, due to the hierarchy system they have implemented at RSM. - Can be Clicky & your colleagues will be friends in your face and talk behind you behind your back, I’ve seen it happen to others so I’m pretty sure it happened to me. Houston office can be toxic - Hierarchy system, leave people thinking with senior job titles that they are above you and you can be treated like sh*t - Favortism, you don’t have an equal chance here, because every first year is not put in the same position to succeed. Some first years are able to work closely with partners and the same colleagues but different clients which is where they can have the opportunity to build great relationships while some have to bounce from senior to senior having to learn for each client and adapt to how the senior wants the job done which in turn doesn’t help build relationships. As one can senior want something done such as accounts payable one way then you get to another client and the senior wants accounts payable done another way which makes you look bad in their eyes. Which doesn’t set you up for success at all and can overall lead to a layoff.

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