Leadership is so out of touch with what's going on with new technologies today that competition is always ahead of us. The owner makes big decisions without consulting with the departments who manage these things day-to-day, and will have to deal with the negative consequences, and is constantly placing blame on everyone but himself. Clients are neglected and you get the sense that no one besides the employees who actually talk to them even care about them at all. New employees are promised fast growth and coaching, yet get none from leadership. Lots of bandaids and cheap shortcuts that hurt the company more than help it. Expect to be asked to always go the extra mile, but see nothing in return. It feels like leadership is just really checked out and maybe doesn't want to be here.