Pros
Good location in union sq, coworkers were cool people, some of the clients who came in were relatively well known.
Cons
The business ran on the whim of the owner, who was generally a nasty person to be around. She would constantly berate you if she was in a bad mood, and did a whole lot of nothing. Everything broke all the time, most of the work we did was outsourced then marked up for the customer, and tapes would frequently go missing because the owner would pick it up, look at it for a bit, then put it somewhere it didn't belong. Constantly paying late/not the full amount because she wasn't making enough. Checks bounced a few times. The lights, electricity bill often not paid on time. I'm still owed a significant amount of money, and I worked there around three years ago.
You will deal with a lot of angry customers here, so you better have a thick skin. The work environment was absolutely filthy- dust, dead mice, and dog poop everywhere.