Fun place to work, incompetent management - Restaurant Image Raising Cane's Employee Review

2.0
2 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Half price for food that is generally very tasty, paid breaks are given frequently, and I found the work itself incredibly rewarding.

Cons

I was verbally promised a fairly small pay raise (less than 50 cents) for my hard work, effective the following week. It took less than a month for me to realize my pay rate hadn't actually gone up, and I immediately brought this to the attention of management and was assured multiple times that it was being handled. More than a month after that, I was informed that I had been lied to and there would be no raise. I quit two days later having come to the realization that my employment contract had been breached. This announcement was met with gaslighting (told I was quitting because the job was too difficult for me), followed by claims that now they could possibly find a lesser raise for me than the initial offer. In the days following, I filed a report to HR detailing these events and I was given much the same treatment, not taken seriously and completely written off as any other disgruntled former employee. I was admittedly much too complacent and trusting through all of this, and I really wish I had gotten things in writing from the start. But that doesn't excuse the lack of remorse and respect for a situation created by members of their management team. Management also tends to act outside of company policy often and can be hypocritical, such as harping about being on time when the opening managers themselves rarely are, as well as frequently using their phones on company time.

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Raising Cane's Response
2y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!

Explore other reviews about Raising Cane's

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced environment and is hardly boring

Cons

Taking orders outside, weird shift schedules

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Raising Cane's Response
5d
Your review means a lot to us and helps as we continue to grow—thanks for being part of our Crew!
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

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Raising Cane's Response
1mo
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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