I work specifically for ER Solutions/CRI, a client of Randstad, located in a large office building behind Perimeter Mall - Phone Customer Service-Billing for Power Company Randstad US Employee Review

4.0
3 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Simple work Well known company Reliable support from Randstad office Friendly coworkers Sales commissions available under the Progress Energy project

Cons

Customers that you speak with by phone can sometimes be very rude Progress Energy, the project I work for, is a very strict company who regularly increases their rates and this understandably upsets their customers Billing work often is boring and repetitive Medical/dental insurance is comparatively expensive since the pay rate is so low

Explore other reviews about Randstad US

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment, good culture

Cons

Would like more aggressive commission structure

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

My manager was super supportive, kind, and a great leader. Working from home allowed me next level flexibility and incentivized me to work harder. Always got shoutouts in meeting for good performance.

Cons

Pay is a little low to begin with and you don't get paid for holidays in your probationary period.

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