Avoid - Anonymous employee Rattan Direct Employee Review
1.0
9 Aug 2022
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Helpful colleagues at non-management levels Reasonable working hours
Reasonable pay
Cons
Lied to
Management fob you off
Don't see head nor tail of CEO
Unreasonable pressure from certain managers
Management always put themselves first
HR is a joke, used to intimidate staff
Discourage ideas or self-motivation
Rattan Direct Response
3y
Hi
Thank you for your review
There are quite a few points in your review that concern me and I would love the opportunity to address these directly with you. I would be very grateful if you would agree a confidential, open and honest conversation with me and I will do my best to help.
If you are happy to do so, please contact me directly via email.
Thanks
Paul
Reasonable working hours
Great colleagues who help out however they can, both the UKA and Kenya group
Cons
Non existent medical cover offered in your contract which you are to get after a year of working there
No proper structure in some departments as some teams rely on themselves wholly with no leadership to bridge the gap to management and guide them
Products being sold are not available and there are delays on getting them hence need to lie to customers who have already paid
Supportive team culture with collaborative colleagues who make work enjoyable.
Commission opportunities incentivize strong performance.
Cons
Workload peaks are intense, especially during seasonal rushes.
Limited career progression unless roles open up in management.
Base salary could be more competitive compared to industry standards.
Communication gaps between departments sometimes cause delays.