Pros
Great benefits offered, awesome people to work with
Cons
You're made to feel like you can't take advantage of benefits, urged not to take pto off because there are still goals to be hit. No processes in place for 95% of the work you do. No communication between departments, huge walls are up between operations and sales. Wins and success are not celebrated. Cold and heartless leadership seems like they only care about the people above them, not the people below them. Goals are unreasonable with the other amount of work dumped on our plates. Never know which hat I have to wear and which one i'll be held accountable for that day. Makes for an extremely uncomfortable work setting. On top of this, the company is more concerned with being a call center and our customers are suffering due to declining performance. Everyone is more concerned with surveys and schedule adherence and because of that, "putting the customer first" has gone to the wayside. Also, employees titles are changing and it makes it seem as if everyone is getting demoted, not a good look on resume's. Good employees are dropping like flies because of this and it's just making it harder on the rest of us! Second president in as many years leaving the company...Is there something they know that I don't?