Toxic & Chaotic place with zero job security - Anonymous employee RealSelf Employee Review

1.0
1 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Motivated and talented group of individuals People team focuses on engaging the whole team with themes and activities round the year Good transparency, great benefits, people team and execs are always available to hear your concerns and approachable

Cons

Toxic Work Environment: I can’t speak to every other manager in the company but my manager seemed exhausted, overworked and stressed about the job and meeting his quarterly goals. Whenever the team wanted to make a minor modification that would make the product experience slightly better to the audience, the team was discouraged and we had to write a “document” on why this change needed to be made, send for approval, discuss it over a 30 minute meeting and 2 hour slack discussion, before rolling back the changes that have already been made; while engineering spent a day on fixing the issue, others had to spend more than two days on explaining why that change needed to be done and was given a lecture on why that was the wrong decision like every other decision that was made over the last couple of months. Work life balance: Heavily depends on the manager. When a teammate mentioned to their manager during 1-1s that working during the day and managing a remote team during the nights is challenging, the manager suggested that if you are not willing to put in 12-14 hours per day, the company is not a good fit. Managers expect you to get their approval on every minute decision that needs to be made; while micromanagement is not their preferred strategy, they will use it on a daily basis to make your life a living hell and create a toxic environment for the team. Negative Feedback: My manager was exceptionally good at trashing my work on a weekly/daily basis, while being politically correct and logical; If everyone did things right the first time, why is conversion super low and several users never come back to the site for a second time? Why is Realself not Yelp or facebook or a product that witnessed success on a similar scale? Giving feedback and encouraging changes is one thing but trashing your direct report’s work on a daily basis and expressing frustration shows lack of leadership, & empathy Other Cons: New direction or new metric to chase every quarter, leaving the team confused Managers on some teams fail to create a safe place for their team to do their best work; the focus is too narrow to the extent that the overall product and user experience suffers Company fires people or employees leave the company and this pattern has accelerated over the last few months; several factors are at play here. Several good engineers have left the company recently. Letting go of employees who are not a good match is one thing while firing 15% of your workforce in a matter of a couple of months is entirely different. Think twice before you accept an offer.

Explore other reviews about RealSelf

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having lived through many eras of RealSelf leadership and team culture, I can honestly say that our current CEO and exec team are more committed to the company’s success than any previous generation of leaders. These are the biggest positives I’ve seen coming out of this change: True passion for making RealSelf amazing for our consumers and providers A clear strategic vision for modernizing our legacy brand and product, backed with resources to make it happen Laser focus on a viable, sustainable revenue growth strategy An expectation that everyone is working hard to meet our goals Opportunities for meaningful career growth that had been absent for a few years Big emphasis on a positive, collaborative culture focused on solutions and bold bets We’re in a growth phase, so it has the fast-paced energy of a startup. It’s so energizing now to work with a mostly new team of rockstars who truly want to be here and are pulling together to make RealSelf live up to its potential. We also have an inspiring mission to help consumers make smart choices about aesthetic procedures and connect them with providers who are actually qualified.

Cons

We’re a relatively lean team, and resources are not infinite. We have to be strategic and leverage AI to work smarter, sometimes making trade-offs to deliver what’s most important for customers and the bottom line. (Not a challenge unique to RealSelf, but worth noting.) Many of us also wear a lot of hats. This can be a plus in terms of learning the business and new skills, but it also means we have to operate broadly and not always as deeply as we may want. We have to think in terms of improving systems and savvy automation to ensure things don’t slip through the cracks. It can be stressful for those who are not used to context switching and driving multiple priorities at once. We’ve also inherited areas of legacy mess (code, old systems, etc.) that need some clean-up, but we’re no longer sweeping them under the rug. If you’re up to these challenges, RealSelf is a fantastic place to grow.

1.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pros: - Initially exciting mission and team potential - Opportunity to learn in a fast-paced environment

Cons

Cons: - Leadership transparency and communication need major improvement - Culture can feel unsupportive and high-stress - Lack of consistency in decision-making

4
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