I was sold recruitment (and realm in particular) as the agency to join and learn my trade, and they promised to be different to every other agency. At first, all was fine and a strong culture was created with lots of collaboration, support and team bonding days…but as soon as billings started to drop for the team, management changed entirely. Flexibility was chopped away, micromanagement was increased, call targets were suddenly brought in (something the agency originally said wasn’t part of their style), and the business started to use its “culture” to effectively brainwash fellow staff. Making staff cry at work through stress is a sure fire con