Outstanding and engaging place to work best decision I ever Made! - Manager Reassured Employee Review

5.0
7 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Having been with the company for 5 months within the Manchester office i am hugely impressed with the support,training and environment the company create and provide consistently on a daily basis. The CEO, COO and the senior leadership team are second to none in the development, progression and personal well being of every employee. The level of engagement, rewards and incentives are by far the best I have ever known. I feel hugely proud to be working for a company with such exceptional values from both an employee and customer perspective.

Cons

None none none none none

avatar
Reassured Response
7y
A big part of how we have been able to deliver such high engagement, rewards and incentives is because we have such an outstanding management team up there in Manchester! Thanks for your comments and continued support

Explore other reviews about Reassured

1.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You got to leave at the end of the day

Cons

450 calls minimum on a click style system where you could call from mobile or local area code depending on where the client lived to increase chances of them picking up. 4.5 hours talktime minimum 8 fresh clickbait facebook leads daily expected 80% contact rate 75% quote rate and 50% sale rate Each lead expected to be called 8 times it was 12 but a cap was put on it due to Reassured not following cold calling practices We were told to PPR (Push push retract) push until the customer gets annoyed with you. Hours 9.00-6.30 contracted 42.5 hours per week Salary startef at 25k you could get to 35k by hitting target 3 months in a row but if you miss 3 months you move back down. Told to keep them on the phone as long as possible even if client needs to go. Yes its a telesales role but also reminds you of a cult. You had to be on 2 deals by 2pm or you were in call recording after lunch with thr whole team listening to your call. They like to call it a process but its a script with the fundamental line being "why now"? Essentially guilt tripping people to say why havent you taken out life insurance out when you bought your house or when you had your first child. You get away with not giving advice by saying most people in your situation All you are selling is life insurance for the mortgage or 100k life policy none of it makes sense as they might need FIB might need critical illness or income protection so if you are planning on getting protection then see a qualified advisor as they can give real advice.

See reviews by: Helpful|Rating|Date|All