Rebel Review - Sales Associate Rebel Sport Employee Review

3.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- great team environment - relatively accommodating to work/life balance - good opportunities to learn

Cons

- lack of investment in employees - severe micromanaging - have to jump through hoops to get a team/individual bonuses with the current commission structure. Require you to reach a high customer satisfaction score, which was not always a result of individual effort (for example, you sell a customer a pair of shoes, and they are extremely happy with your service. But because they had to wait in line for 10 minutes, expected on a busy day, they would make a note of that in the feedback score, whilst still giving the individual sales team member a raving review.) This meant that no matter how hard you would go above and beyond for customers, other factors, such as store presentability, other team members, and issues at the register, could be a detriment to your score.

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Rebel Sport Response
2mo
Thank you for taking the time to share your experience with us. We’re really pleased to hear you enjoyed the team environment, learning opportunities, and the flexibility to support work/life balance- these are all things we know make a real difference to our team members, and it’s great to see them reflected in your time at rebel. We also appreciate your honest feedback around leadership style, investment in employees, and how performance and incentive measures were experienced. Our intention is always for targets, customer feedback, and incentive structures to feel fair, transparent, and within an individual’s influence, while encouraging strong teamwork and store-wide customer experiences. Feedback like yours helps us reflect on how these processes are implemented at a local level and where we can continue to improve. Creating an environment where team members feel trusted, supported, and recognised for their individual contribution is important to us, and we’ll continue working to ensure our systems and leadership approaches support that intent. Thank you again for sharing your perspective- we wish you all the best in your future career.

Explore other reviews about Rebel Sport

5.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Great job to work at

Cons

Would prefer a better pay

4.0
22 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Flexible, calm, like minded individuals

Cons

repetitive nature, too much freedom at beginning

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