Fun Industry, Lacks Structure - Customer Service Representative Recology Employee Review

3.0
28 Apr 2022
Recommend
CEO approval
Business outlook

Pros

-The waste industry is large and it is fun to learn -Quick growth in the company if you stick around

Cons

-High turnover rate, you end up doing a lot of work to make up for the lack of people -The trainings are never prepared, you really need to self-start

Explore other reviews about Recology

5.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

ESOP and commitment to a collaborative culture; excellent benefits. Management treats you with respect. Encourage growth and provide opportunities for advancement or lateral moves within the company.

Cons

Workload can be overwhelming at times

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers, good employee owned company with opportunities to be promoted from within. Just have to put in your time and provide solid work results via leadership qualities and strong KPI performance.

Cons

Tough Union environment to work in, and management structure is a little chaotic and inconsistent. Need to be very flexible, because policy changes happen quickly and often.

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