If You Must. But Don't Expect To Be Valued. - Customer Success Manager (CSM) Recorded Future Employee Review

Great environment, welcoming and friendly culture, lots of opportunities to grow, everyone wants to see others succeed

I can't think of any

-Good salary, but the benefits could improve, especially 401K.

Where to begin? Recorded Future has become an absolute mess of a workplace, particularly on the go-to-market side of the business. The sales team lost a huge percentage of its highest performing reps last year and constantly turns over management. Sales/marketing ops has lost so many people it almost doesn't exist at this point. Marketing has lost its best ICs and several key leaders. The GTM org is hobbling along, completely bereft of actual leadership, and with expectations so out of touch with reality, you'll start to wonder if anyone upstairs has ever led a revenue org before. Exec leadership is a mess. Several execs are needlessly, unproductively combative/unkind and provide their departments with little support. For some reason, RF is viewed by leadership less as a software company and more as an unofficial branch of the military/intelligence apparatus, with an unnecessary degree of unsmiling seriousness applied to everything. This culture of beating down employees has resulted in the departure of nearly every top performer that was holding most crumbling teams together, resulting in a pace of movement so glacial, you'd think you actually ARE working for the US government.