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Red Carnation Hotels

Engaged employer

Not so Times Top 100 in reality - Anonymous employee Red Carnation Hotels Employee Review

2.0
3 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked at The Milestone Hotel and can say that had a really good time within the first year of my employment but I felt disappointed afterwards. There are many training opportunities and there is quite good atmosphere in the Hotel. RCH organised many social events for staff which was nice. Having work experience in there definitely looks good on my cv. Some managers are really inspiring. Would recommend working in: Front Office, Housekeeping, Maintenance

Cons

Salary is really low, just slightly above the minimum wage which is disappointing for a company with this reputation and the level of required standards. Once you get to know everyone and learn politics within the hotel it seems like there is more talking, rather than doing. RCH being no 2 in 'Times Top 100 Companies to work for' doesn't reflect the reality and moods - good PR only. There were loads of issues swept under the carpet, lack of discipline, especially when it comes to senior management. Not that many promotions available as it may look like, Internal vacancy list was never updated and the whole process was just demotivating. Wouldn't recommend working in: Concierge, F&B, Kitchen

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Red Carnation Hotels Response
10y
Thank you so much for your feedback and it's only when people let us know what they think that we can improve what we do. We believe our salaries are fair and we regularly check this against our competitors. We do promote a lot from within and 90% of our managers are internal recruits which we are very proud about. I take on board all your feedback, positive and negative and thank you for letting us have your opinion. Liz McGivern

Explore other reviews about Red Carnation Hotels

5.0
11 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Amazing nature, nice staff accomodation

Cons

Not handy if you dont have a car

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Red Carnation Hotels Response
4y
Thank you so much for your review and honesty! I understand what you mean about not having a car and take this on board. It sounds like you are overall happy and content in your work and life and that is great to hear. Thank you for sharing and if your feelings ever change, please reach out to me or any of the P&C team. Keep safe, Liz
4.0
6 May 2017
Recommend
CEO approval
Business outlook

Pros

Good health insurance plan. two weeks vacation after 1 year of full time service and 3 weeks after 5 years of service. Free meal on each 8 hour shift.

Cons

Pay is below average. It is hard to find quality people that will stay loyal due to the company not being competative with the pay scale.

2
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Red Carnation Hotels Response
8y
Thank you for your review, it is much appreciated. For some reason I didn't get an alert when your review came through so I am seeing it for the first time now. I will speak to your General Manager and HR and Training Manager to check out our payscales, so I take your point on board. I am pleased you appreciate the good health insurance plan as I know this is critically important in the US so thank you for pointing this out. With my best wishes and thank you again for your review. Liz
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