GM is a nightmare, coworkers awesome - Server/Bartender Red Lobster Employee Review

3.0
4 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Service manager and kitchen manager (Amy and Casey) are a delight to work with. Wonderful coworkers who excel at teamwork. Opportunities for upward internal growth. Expectations standardized and clearly communicated. Before bankruptcy, money was good and consistent, over $30/hr most nights. Flexible scheduling. Amy does a great job of accommodating service employee’s preferred schedules. Performance based scheduling.

Cons

GM (Debbie) has difficult personality Corporate is cheap. No shift meals and service employees clean parts of the kitchen as “sidework” Bankrupt company, slow business right now. No autograt for large parties. Huge time gamble especially in Albuquerque. Would not recommend right now due to bankruptcy and dramatically decreased volume.

Explore other reviews about Red Lobster

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there around 2000 I was able to contribute to profit sharing. I worked there in 2 stints over the course 4 years. The last year I worked there I wasn't on the schedule and I would just come in and pick up a shift from whomever wanted to go home early. When I finally left my profit sharing check was almost a $1000 which was awesome. At this time, it was Darden restaurants. The side work was minimal, the alley coordinator or expo handled all the line duties for salad bar, etc. We did not have to tip out. We were like one big family there. We worked and partied together and I have life long friends from my experience serving there.

Cons

We did not have bussers so we had to bus our on tables which interferred with the quality of service at times. People getting obsessed with cheddar baked biscuits lmao..

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Low barrier to entry; I was hired on the spot with no previous serving experience. Minimal mental tax: Because the restaurant is often empty the job does not usually become very stressful.

Cons

Toxic leadership & threatening culture: The management style relies on intimidation. I was personally threatened with termination despite following protocol, creating a high-stress environment built on fear rather than support. Dishonest recruiting: Expectations set during the interview regarding "flexible scheduling" and the ability to leave during slow periods were completely false. Floor Management: Many managers lack Front of House (FOH) experience. I was frequently forced to stay on the clock during dead shifts despite being overstaffed, simply because leadership didn't understand floor flow. Back of House (BOH): The kitchen environment is unprofessional and unsafe. It was common for cooks to arrive under the influence and for BOH staff to walk out mid-shift, leaving the remaining team to scramble. Low Earning Potential: Between the dwindling clientele and being sent home early, the money is not sustainable. On a "regular" night, you might only see 4–5 tables, making the tip-out barely worth the gas money.

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