Stable company, Supportive team, always improving systems - Senior Sales Executive Reflex Performance Resources Employee Review

Here’s what you need to know: - The company is growing and the resources to support those objectives is happening with many new teams in place. - A good portion of the company have held their positions for many years, some 12+ years, and there are growth opportunities. - I haven’t met anyone that is not nice, teams are solid, and work to support each other. - The company is very diverse and inclusive. - The founders are open and trusting! An exuberant voice doesn’t mean a negative voice. - Hard work is valued, honesty is valued, and communication is key to any success in your role. - There is an hour break included in your work day, encouraged to use and respected. Take a walk, got to the gym, whatever, nobody is going to yell at you. - Nobody is watching you or your phone. - The company is very diverse and inclusive. - It’s true! Bagel Wednesday, Pizza Friday, Summer Fridays! Espresso machines, bright and airy workspace!

I haven’t experienced any negatives. Management seems to resolve issues they are aware of and are open to feedback. I’m giving 5 stars because I genuinely believe in the conversations I’ve had and the company’s willingness to evolve.

The coworkers are the only real positive. The team is made up of supportive, hardworking people, and many of us bonded through the daily challenges and stress of working here. Without them, the experience would have been much worse.

The company lacks basic structure and organization. There is no clear hierarchy, no defined processes, and very little direction from leadership. Leadership often feels unfocused, which creates confusion and instability across the organization. There is no proper HR department. The same person responsible for payroll also acts as HR, creating a clear conflict of interest and making it difficult to address concerns in a fair or professional way. The workplace culture can feel uncomfortable at times. Communication from leadership is not always professional, and employees are sometimes addressed in ways that can come across as dismissive or overly informal rather than respectful. Compensation practices are also a concern. End-of-year bonuses, if given at all, tend to be extremely low (often under 1%) and appear inconsistent, with little transparency around how they are determined. There is no flexibility in terms of work arrangements. No hybrid or remote options are offered, and even routine matters like doctor’s appointments require taking half a day off. Policies feel rigid and outdated.